Consider requesting a room with a fireplace. it adds a cozy touch for chilly evenings.

Target audience value seekers

The staff were super friendly and we enjoyed the outdoor grill area which was a nice touch for evening meals. The complimentary breakfast had a good variety, I found myself going back for that waffle maker more than once.

It wasn’t too cheap but still acceptable.

the room had a strange odor. but the kitchenette was perfect for our needs and the breakfast options were delicious. also, the staff were super friendly and went out of their way to help us! !

Happy hour with complimentary drinks was a nice touch. The furniture in the suite felt dated and needs updating.

enjoyable city walks and dining options nearby

I had a fantastic time strolling around the nearby SouthPark, which is just about 1.5 km away, perfect for enjoying the fresh air, and I loved the convenience of great restaurants like Ruth's Chris Steak House, which was only a few steps from the hotel. The friendly front desk staff added a nice touch to my stay, making it feel welcoming during my city's weekend exploration.

I loved the atmosphere of feeling like I was in my own home, cozy and warm. The staff really stood out. they were polite and genuinely caring. I appreciated the assistance from Aaron, who took the time to help with food recommendations, especially for my granddaughters. Room 717 had everything we needed. We felt well taken care of during our stay. However, something to note is that the breakfast on Sunday was a letdown. It was poorly prepared, with burnt sausage and spilled cereal left on the counter. Knowing how great Saturday's breakfast was, this inconsistency was disappointing. Parking could have been better since we initially had to park in the hospital lot. Overall, our stay was pleasant, but improvements in food quality and parking accessibility would enhance the experience.

We loved our time here! The indoor pool was a blast for the kids, and my spouse and I enjoyed relaxing at the BBQ facilities. Just a heads-up, parking was a bit tricky at first due to some ongoing work, but it didn’t take away from our overall experience! 😊

I appreciated the hotel's tasteful decor and the cozy, welcoming ambiance. The accessible features were well thought out, allowing me to navigate comfortably without any obstacles. The staff were genuinely friendly and eager to assist whenever needed.

More accessible seating in common areas would help.

my stay at the residence inn certainly exceeded my expectations! the staff was incredible, always ready to assist with a smile. after a previous stay in charlotte, i found this trip to be much more enjoyable and cozy, making it a perfect romantic getaway.

wifi connection was unreliable

Unexpected delights and minor hiccups

Our arrival was warm. the staff surprised us with complimentary drinks for my birthday. The room was immaculate and well-decorated, making our stay feel special.

This was a solid choice for a quick trip in Charlotte with decent value for money. The staff were very helpful when we requested a wine opener for our room. Be prepared for potential maintenance noise if you're staying during weekdays.

I had a wonderful family getaway, and the stay was delightful overall. The highlight was certainly the staff's dedication. they truly went above and beyond to make sure everyone felt welcomed and cared for. Although the fireplace in the room didn’t work, the warm atmosphere combined with attentive service made our experience enjoyable. I'll remember this stay fondly and am already planning to return soon.

Comfortable Stay with Helpful Staff

We enjoyed our stay in a spacious room with a well-equipped kitchen. The staff was extremely accommodating during our unexpected visit, providing us with essential local information. Don't miss the complimentary breakfast. it features a great selection. Just be aware of potential additional holds on your card.